Securus Technologies releases yet another impressive application for its clients

For years now, Securus Technology has been known to be the leader in providing civil and criminal justice tech solutions. Among the services that its customers benefit from include correction and monitoring, carrying out investigations. Recently in an effort to its customers time and money, it is planning to implement inmate forms and grievances application on the ConnectUs.
During the announcement, Securus Vice President of Marketing and Strategy Russell Roberts pointed out the firm’s commitment to providing latest technology features for its esteemed customers. He added that the move to have the forms accessible on ConnectUs was an example of their dedication in modernizing their clients with the new age technologies.
Initially correction facilities used to use papers for all inmate requests, which includes handbook acceptance forms, grievances, sign up forms, medical, and much more. That would usually translate to much time required by officers to distribute and collect, signing in, archiving, filing, responding and copying.
The technology, however, came in at a perfect time, and customers can now easily create any request and make them available to inmates. It allows for easy editing of the document at any time, and no paperwork is involved. In essence, all manual paperwork is now digitized, making all the process easy and fun. This move has already bore fruits as an average of 13.8 forms is received from every inmate in a month. In addition, it has made security personnel at the correction facilities focus on other areas that need more attention, such as safety and security.
Not only is this system useful to outsiders, but also inmates are now a happy lot, as they can now use the self-service system, and can quickly view the status of the forms. They can either accept or appeal them.
Securus is a leading firm across the US and Canada, serving over 3450 facilities and over 1,200,000. It has its headquarters in Dallas, Texas. Securus offers emergency response, investigation, public information, biometric analysis and much more, you can visit their website to learn more.